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A property development company in Kuala Lumpur is seeking a Housekeeping professional responsible for assisting in daily operations and staff supervision. Key responsibilities include overseeing lost and found procedures, managing inventory, and responding to customer complaints. Candidates should have hands-on cleaning experience, excellent organizational skills, and the ability to work in a team-oriented environment. This position requires stamina and flexibility for various shifts, ensuring high cleanliness standards are upheld.
Assist Assistant Chief Housekeeper in implementing day to day Housekeeping operations and staff supervision.
Ensure knowledge and understanding regulations are up to date.
Oversees all lost and found procedures.
Works effectively with the Engineering department on facility maintenance needs.
Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
Manages inventory and assists in the ordering of supplies as necessary.
Respond to customer complaints and special requests
Empowers associates to provide excellent customer service within guidelines.
Supports training initiatives for all current and new associates.
Participates as needed in the investigation of associate accidents.
Communicates performance expectations to Housekeeping associates in accordance with job descriptions for each position and monitors progress.