Housekeeping Attendant

Four Seasons; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prestigious hotel in Kuala Lumpur seeks a motivated Housekeeping Attendant to maintain guest room cleanliness with high attention to detail. The role involves ensuring rooms meet cleanliness standards and providing excellent service to guests. Candidates should possess a minimum of 1-2 years experience in a similar role and be fluent in both Bahasa Malaysia and English. Join our team dedicated to exceptional service in a luxurious environment.

Benefits

Career development opportunities

Recognition programs

Supportive work environment

Qualifications

• Experience in housekeeping operations in an international hotel or resort is required.
• Candidates must be able to multitask and prioritize effectively.
• A strong work ethic and attention to detail are essential.

Responsibilities

• Maintain cleanliness of all guest room surfaces, ensuring they are streak-free.
• Complete assigned number of rooms to clean during each shift.
• Participate in the detail cleaning of guestrooms as assigned.

Skills

Attention to detail

Multitasking

Knowledge of housekeeping operations

Comfortable around chemicals

Education

1-2 years experience in a similar role

Fluency in Bahasa Malaysia and English

Job description

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six-floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of Kuala Lumpur’s Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below. Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel Kuala Lumpur is located in the Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six-floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, the Hotel will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track. The Hotel will introduce several dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below. Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels and 55 private residences in major city centers and resort destinations in the world, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Housekeeping Attendant

Four Seasons Hotel Kuala Lumpur is looking for a motivated and energetic Housekeeping Attendant to service the Rooms, who shares a passion for providing excellent service!

The Housekeeping Attendant is an essential member of the Rooms Division team dedicated to providing exceptional quality and service to our guests. The Housekeeping team works behind the scenes to ensure that every Guest Room and Public Area is impeccable at all times.

Job Requirements

• Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free.
• Monitors guestroom equipment to ensure all items are in working order.
• Completes assigned number of rooms to clean during a shift.
• Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel’s Perfect Room Program (PRP).
• Removes and replaces dirty towels and sheets with clean product from the linen storage closets.
• Sanitizes all areas of the guestroom (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure.
• Makes bed.
• Removes room service trays, dishes and carts to service landings.
• Stocks guestroom linen in the appropriate storage areas on guest floors.
• Retrieves and delivers guest requests as needed.
• Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc…) in each room.
• Refills coffee/tea supplies, its accompaniments, and mini-bar items.
• Places rooms in turndown status as assigned.
• Inspects and releases own rooms, ensuring adherence to all standards.

We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritise is also essential for this position. Applicants must be comfortable around chemicals, machines and have the ability to learn their operation.

Candidates must have a firm knowledge of housekeeping operations and must have a minimum of 1-2 year of experience as in a similar role in an international hotel or resort. Candidates must speak, read and write Bahasa Malaysia as well as being fluent in English. Must have the right to work in Malaysia.

Visa sponsorship is not available for the role. Only successful candidates will be contacted.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

What to expect

You will be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence