Hotel General Manager - Lead Operations & Guest Excellence

Digistar Corporation Berhad; Malacca City; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading hotel chain in Melaka, Malaysia, is seeking a highly committed Hotel Manager to oversee all operations. The ideal candidate will have extensive hands-on experience in the hospitality industry, a strong leadership style, and proven success in maximising guest satisfaction and hotel profitability. Responsibilities include managing day-to-day operations, strategic planning, handling financial reports, and ensuring compliance with hotel standards. The role requires residency in the hotel and availability during weekends and holidays.

Benefits

Air ticket provided

Accommodation provided

Work permit assistance

Qualifications

• Proven track record in managing or repositioning a hotel.
• Outstanding leadership and dynamic personality.
• Experience in hospitality industry is mandatory.

Responsibilities

• Oversee all operations at the hotel.
• Manage profitability and ensure guest satisfaction targets.
• Develop and implement strategic plans for the hotel.

Skills

Leadership

Staff management

Guest satisfaction

Financial reporting

Sales strategies

Job description

A leading hotel chain in Melaka, Malaysia, is seeking a highly committed Hotel Manager to oversee all operations. The ideal candidate will have extensive hands-on experience in the hospitality industry, a strong leadership style, and proven success in maximising guest satisfaction and hotel profitability. Responsibilities include managing day-to-day operations, strategic planning, handling financial reports, and ensuring compliance with hotel standards. The role requires residency in the hotel and availability during weekends and holidays.