Host - Front Office, Park Hyatt Kuala Lumpur

Hyatt Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality firm in Kuala Lumpur is seeking a Host for the Front Office. You will provide excellent service and contribute to the smooth running of operations. The ideal candidate has a degree in Hospitality or equivalent, preferably with experience in luxury hotels, along with strong communication and organizational skills.

Qualifications

• Open to Malaysian Citizens and Permanent Residents only.
• Work experience in luxury hotels preferred, fresh graduates are welcome.
• Ability to remain calm under pressure.

Responsibilities

• Provide excellent and consistent service to guests.
• Contribute to the smooth running of the Front Office department.

Skills

Excellent communication skills

Strong organizational abilities

Multitasking abilities

Professional appearance

Education

University degree/diploma in Hospitality or Tourism management

Tools

Microsoft Office Suite (Excel, Word)

Job description

Overview

You will be responsible for providing an excellent and consistent level of service to the guests. The Host - Front Office is responsible for contributing to the smooth and efficient running of the Front Office department within the Rooms Division.

Qualifications

• Due to work permit restrictions, this position is only open to Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in Hospitality or Tourism management.
• Work experience as a Host or Front Office Assistant within luxury hotels is preferred. Fresh graduates are welcome.
• Professional appearance and demeanour, with the ability to remain calm and composed under pressure.
• Excellent communication and interpersonal skills, strong organizational, and multitasking abilities.
• Basic computer skills, including proficiency in Microsoft Office Suite (Excel, Word).