Hospitality & Customer Service Specialist - Guest Experience

Paris Baguette Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned food service company seeks a Hospitality Specialist / Customer Service Associate in Kuala Lumpur. The role involves engaging customers, maintaining a positive brand image, and supporting sales. Candidates should have a diploma and 1-2 years of relevant experience in a high-end service industry. This position offers staff meals, discounts, and provides uniforms, with full-time hours including weekends and holidays.

Benefits

Staff meal

Staff discount

Overtime and allowances

Uniforms provided

Qualifications

• 1-2 years of experience in a high-end service-related industry.
• Enthusiastic with a positive and patient attitude.
• Strong interpersonal and communication skills.

Responsibilities

• Welcomes customers in a friendly and professional manner.
• Proactively engages customers through sampling sessions.
• Interacts with customers to ascertain their needs.

Skills

Customer service skills

Interpersonal communication

Teamwork

Flexibility

Education

Minimum Diploma in any field

Job description

A renowned food service company seeks a Hospitality Specialist / Customer Service Associate in Kuala Lumpur. The role involves engaging customers, maintaining a positive brand image, and supporting sales. Candidates should have a diploma and 1-2 years of relevant experience in a high-end service industry. This position offers staff meals, discounts, and provides uniforms, with full-time hours including weekends and holidays.