HEALTH ADVISOR - WATSONS SUNWAY VELOCITY MALL

Watsons; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading personal care retailer is seeking a Health Advisor for their store in Kuala Lumpur. You will provide exceptional customer service and product expertise, helping customers select the right health and wellness products. The ideal candidate should hold a Diploma or Bachelor’s Degree in Nutrition, possess strong interpersonal skills, and be fluent in Bahasa Melayu and English. The role requires shifts, including weekends and public holidays.

Qualifications

• Applicants must hold a minimum Diploma in Nutrition or a related field.
• Fluency in Bahasa Melayu and English is required.
• Ability to work shifts, weekends, and public holidays is essential.

Responsibilities

• Provide exceptional customer service and product expertise.
• Ensure proper organization and operation of the store.
• Conduct overall stock maintenance and health tests.

Skills

Customer service

Nutritional consultation

Interpersonal skills

Adaptability

Positive attitude

Education

Diploma or Bachelor’s Degree in Nutrition, Food Science, or Dietetics

Job description

HEALTH ADVISOR - WATSONS SUNWAY VELOCITY MALL

As a Health Advisor at Watson's Personal Care Stores Sdn. Bhd., you will be responsible for providing exceptional customer service and product expertise to our customers in the store. In this full‑time position, you will be the face of our brand, helping customers select the right health and wellness products to meet their needs.

What you'll be doing

• Instill a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Nutritional consultation and deliver excellent product advice to our customers.
• Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
• Maintain housekeeping standard of health items which includes promotional display and price tags.
• To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.
• To upkeep cleanliness, tidiness of stocks and shelves.
• Provide health tests to customers on related promotional activities.
• Handle customers inquiries and provide customer service.

What we're looking for

• Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics.
• Required language(s): Bahasa Melayu, and English.
• Good interpersonal & follow‑up skills, adaptable and result‑oriented.
• Possess outgoing personality, positive and high energy level.
• Applicants must be Malaysian citizens.
• Able to work shifts, weekends and public holidays.
• A passion for promoting health and wellbeing.