HEALTH ADVISOR - WATSONS GATEWAY KLIA2

Watsons; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading personal care retailer in Malaysia is seeking a Health Advisor to provide exceptional customer service and product expertise. In this full-time role, you will assist customers in selecting health and wellness products while maintaining store standards. Ideal candidates should hold a Diploma or Bachelor’s in Nutrition and possess strong customer service skills. Fluent in Bahasa Melayu and English, you should thrive in a fast-paced environment and be passionate about promoting health and well-being.

Qualifications

• Minimum experience in nutrition or dietetics education.
• Good command of Bahasa Melayu and English.
• Strong interpersonal and follow-up skills.

Responsibilities

• Provide exceptional customer service.
• Maintain stock levels and store organization.
• Conduct nutritional consultations for customers.

Skills

Customer service

Nutritional consultation

Interpersonal skills

Adaptability

Education

Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics

Job description

As a Health Advisor at Watson's Personal Care Stores Sdn. Bhd., you will be responsible for providing exceptional customer service and product expertise to our customers in the store. In this full‑time position, you will be the face of our brand, helping customers select the right health and wellness products to meet their needs.

What you’ll be doing

• Instill a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Nutritional consultation and deliver excellent product advice to our customers.
• Track and review the sales objective of the Health Division as necessary in order to achieve the division’s sales target.
• Maintain housekeeping standard of health items which includes promotional display and price tags.
• To conduct overall healthcare department stock maintenance, ordering, receiving and stock level.
• To upkeep cleanliness, tidiness of stocks and shelves.
• Provide health tests to customers on related promotional activities.
• Handle customers inquiries and provide customer service.

What we’re looking for

• Minimum Diploma or Bachelor’s Degree in Nutrition, Food science, or Dietetics.
• Required language(s): Bahasa Melayu, and English.
• Good interpersonal & follow‑up skills, adaptable and result‑oriented.
• Possess outgoing personality, positive and high energy level.
• Applicants must be Malaysian citizens.
• Able to work shifts, weekends and public holidays.
• A passion for promoting health and wellbeing.

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