Head, Transaction Banking - Government & GLC Sales & Service

RHB Bank; Kuala Lumpur; On-site; MYR 200,000 - 300,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is seeking an experienced Head for Transaction Banking focusing on Government and GLCs. This role involves overseeing Islamic non-retail deposits, driving strategic growth, and enhancing customer satisfaction. The ideal candidate should have strong leadership experience, a deep understanding of trade finance and Islamic banking, and an ability to execute strategic plans for the business. The bank offers competitive remuneration and opportunities for professional development.

Benefits

Competitive remuneration

Comprehensive benefits

Professional development opportunities

Qualifications

• Strong leadership experience in Transaction Banking or related corporate banking functions.
• Proven ability in strategic planning and product management.
• Deep understanding of trade finance and Islamic banking principles.
• Strong knowledge of regulatory requirements and Shariah guidelines.

Responsibilities

• Lead and manage the TB4–Govt & GLCs business effectively.
• Build relationships with Government and GLC clients.
• Drive customer acquisition and retention.
• Develop innovative products that meet customer needs.
• Ensure sustainable financial performance and growth.

Skills

Leadership experience in Transaction Banking

Relationship management skills

Strategic planning

Business development

Analytical skills

Customer-centric approach

Job description

We are seeking a dynamic and experienced Head, Transaction Banking – Government & GLC Sales & Service (Circle Lead) to lead the TB4–Government & GLCs business within Group Transaction Banking. In this role, you will oversee Islamic non-retail deposits, drive strategic business growth, and enhance product profitability across Government and GLC customer segments. You will provide leadership in relationship management, business planning, product development, and trade finance growth while partnering closely with internal stakeholders to achieve the Group’s aspirations and objectives.

What you will be doing

Lead and manage the TB4–Govt & GLCs business, overseeing Islamic non-retail deposits and ensuring alignment with the Group’s goals

Strategize overall business direction for markets, new and existing products, ensuring strong alignment with Group ambitions

Build and maintain strong relationships with Government and GLC clients to enhance customer satisfaction, loyalty, and long-term profitability

Drive customer acquisition, retention, and service excellence through effective relationship management and service level oversight

Develop marketing and communication strategies to meet business targets and support business growth

Identify market opportunities to generate new sources of deposits, income, and trade finance growth

Strategize business plans to drive trade finance performance specifically for Government and GLC segments

Monitor Trade Finance business for RHB Islamic Bank to ensure consistent growth in income, volume, and facility utilization

Collaborate with Client Coverage, Corporate Banking, Commercial Banking, and Business Banking/SME to expand customer base and deepen wallet share

Maintain strong working relationships with internal partners, including Shariah, product development, policy, and other key departments

Provide strategic advice and support to MD Shariah Based and Head GTB to achieve Group objectives

Build market intelligence on products and clients to capitalize on business opportunities and mitigate risks

Oversee business planning and budgeting for deposit management portfolio

Keep abreast of global trends and developments in international trade to support strategic decision-making

Product Development

Research, design, and develop innovative products that meet evolving customer needs

Support new product development to deliver competitive, customized solutions to both existing and new clients

Ensure product pricing achieves returns above the Group’s required rate

Lead product marketing, pricing strategies, and promotional activities

Understand customer requirements and market trends to shape product direction

Business Performance

Drive the P&L for the TB4–Govt & GLCs business, ensuring sustainable financial performance and growth

What we're looking for

Strong leadership experience in Transaction Banking, Government/GLC relationship management, or related corporate banking functions

Proven ability in strategic planning, business development, and product management

Deep understanding of trade finance, deposit management, and Islamic banking principles

Strong market awareness and ability to identify and capitalize on new business opportunities

Excellent stakeholder management skills with the ability to collaborate across multiple business lines

Analytical, proactive, and driven, with a passion for customer-centric banking solutions

Strong knowledge of regulatory requirements, Shariah guidelines, and capital market dynamics

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. If you're ready to help shape our Transaction Banking strategy and drive impactful business outcomes, we encourage you to apply now.