HEAD OF MEDICAL (BASED AT HQ)

NKF-Yayasan Buah Pinggang Kebangsaan Malaysia; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

A national kidney foundation is seeking a Head of Medical Department to oversee clinical leadership and operational management of dialysis services. The ideal candidate will possess a degree in medicine, strong communication and leadership skills, and at least 5 years of experience in clinical nephrology. This role is pivotal in improving patient care and managing medical operations in compliance with healthcare regulations.

Qualifications

• At least 5 years of experience in Clinical Nephrology or Internal Medicine.
• Good command of spoken and written English and Bahasa Malaysia.
• Possess own transport and willing to travel.

Responsibilities

• Provide clinical leadership and governance of medical affairs.
• Manage operational aspects of dialysis centres.
• Liaise effectively with the management team and external stakeholders.

Skills

Strategic thinking

Leadership

Communication

Management

Interpersonal skills

Familiar with IT applications

Education

Degree in Medicine

Certification Course of 200 hours Training on Haemodialysis

Job description

Head of Medical Department (Based at HQ)

Responsibilities:

1. Clinical Leadership and Governance of Medical Affairs
   a. To ensure that all Medical-related policies, protocols, standard operating procedures, and strategic initiatives and operations are effectively and efficiently implemented in the Medical Department
   b. To oversee the conceptualization, development, and implementation of medical services, initiatives and programmes for the treatment and management of kidney diseases.
   c. Manage all medical-related risks, clinical risks, adverse events and incident reporting systems within the Medical Department.
   d. To provide medical advice on patient management relating to NKF’s activities
   e. To review patients’ progress regularly and liaise with affiliated nephrologists where relevant and supervise a multidisciplinary team of nephrologists, medical officers, nurses and allied health professionals.
2. Operational Management of Dialysis Centres
   a. To be fully responsible for managing the effective and efficient operation and administration of the Medical Department and its related initiatives, programmes and Kidney Replacement Therapy (KRT) services, Welfare, Chronic Kidney Disease education.
   b. To lead and manage staff in the Medical Department towards achieving NKF’s vision, mission and strategic initiatives, includes undertaking performance management, staff development for continuous professional development and training, staff engagement and supervision of staff.
   c. To effectively and efficiently manage the resources and budget in delivering quality medical service operations, programmes, projects and initiatives.
   d. To maintain direct managerial oversight, responsibility and accountability for all communications within the medical operations, including specialist doctor feedback, patient feedback mechanism, supplier feedback and advocacy for kidney health
   e. Ensure that all medical operations comply with Ministry of Health regulations, licensing requirements and ethical standards.
3. Communication, Advocacy and Public Relations
   a. To liaise effectively and efficiently with all relevant members of the Management Team to ensure medical related operations are conducted according to internal standards and protocol
   b. To provide input and directly contribute where applicable with regards to medical-related operations outside the Medical Department such as in public education activities, tender activities and research activities, evaluation of medical technologies and scope of medical services.
   c. To establish and maintain effective networking, communications and partnerships with external stakeholders
   d. To participate and represent as required in public events on behalf of NKF in events related to medical affairs
   e. To actively participate and contribute to research publications and advocacy with regards to NKF’s activities

Requirements:

• Degree in Medicine which is recognized by Malaysian Medical Council (MMC)
• Have a valid Annual Practicing Certificate
• At least 5 years of experience in Clinical Nephrology or Internal Medicine practice, including the management of patients with end-stage renal disease
• Possess strong strategic thinking, planning, communication, leadership, and management skills
• Good command of spoken and written English language and Bahasa Malaysia
• Excellent interpersonal skills and working with large groups of nurses
• Possesses own transport and willing to travel
• Preferably with at least 5 years’ working experience in a managerial position in the healthcare industry
• Preferably have completed Certification Course of 200 hours Training on Haemodialysis for Physicians
• Preferably familiarity in working with IT applications and digitalization in a healthcare setting

About NKF

From our humble beginnings when we first registered in the year 1969, National Kidney Foundation of Malaysia (NKF) strives to raise the standards of care we provide to patients with kidney failure and those who are suffering from various kidney-related diseases. In 1993, we opened the doors of our first dialysis centre at Jalan Hang Lekiu, Kuala Lumpur. Over the years, NKF has grown tremendously with the support from many parties. NKF has expanded its role from being just a dialysis treatment provider, to becoming a one-stop national resource centre for all kidney-related matters.

We are an NGO that operates 28 dialysis centres which provide care to 1700 patients nationwide, with over 400 staff. We are now seeking a committed and service oriented person to fill the position in our company.