Head of Learning Operations & Excellence

RHB Banking Group; Selangor; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading banking institution in Malaysia is seeking a professional to oversee the Learning Support function. You will be responsible for ensuring high-quality support for learning programs, driving operational excellence, and leading a team dedicated to continuous improvement. The ideal candidate has experience in managing educational operations and a strong focus on compliance and team development.

Qualifications

• Experience in managing learning support operations.
• Strong understanding of regulatory compliance in education.
• Proven track record in process optimization.

Responsibilities

• Lead and manage the Learning Support function.
• Ensure compliance with internal and external requirements.
• Drive continuous improvement initiatives.

Skills

Operational excellence

Managerial skills

Compliance knowledge

Process improvement

Team leadership

Education

Relevant degree

Tools

Digital tools and systems

Job description

A leading banking institution in Malaysia is seeking a professional to oversee the Learning Support function. You will be responsible for ensuring high-quality support for learning programs, driving operational excellence, and leading a team dedicated to continuous improvement. The ideal candidate has experience in managing educational operations and a strong focus on compliance and team development.