Head of Direct Sales, Corporate Segment

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

A leading telecommunications provider in Kuala Lumpur is seeking a Head of Direct Sales for the Corporate Segment. This role involves strategic sales leadership of a team to achieve targets, managing key accounts, and driving market expansion in various sectors. Candidates should possess a Master's/Bachelor’s degree, at least 12 years of experience in account management, and excellent communication skills. An MBA and telecommunications background are advantageous. Competitive benefits include comprehensive health coverage and flexible work arrangements.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Employee discounts for selected F&B Brands

Qualifications

• At least 12 years of account management experience.
• Telecommunications experience in commercial/account management is advantageous.
• Ability to articulate thoughts logically and concisely.

Responsibilities

• Lead and coach a team of Account Managers to achieve sales targets.
• Drive new client acquisition in key verticals.
• Build relationships with key customer executives.

Skills

Strategic Sales Leadership

Customer Success Management

Account Management

Analytical Thinking

Interpersonal Communication

Education

Masters/Bachelor’s Degree in relevant fields

MBA

Tools

PowerPoint

Job description

Closing Date : 28/02/2026

Head of Direct Sales, Corporate Segment

For registered candidates, please login to apply

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

The Day-To-Day Activities

Strategic Sales Leadership

1. Lead, manage, and coach a team of Account Managers to achieve individual and collective sales targets, ensuring consistent high performance and a results‑driven culture.
2. Lead direct enterprise sales execution, aligning with the overall business objectives of U Mobile's Enterprise Large Accounts team.
3. Drive new client acquisition and market expansion, particularly in key verticals such as manufacturing, agriculture, logistics, and government‑linked companies.
4. Analyze market trends, competitive landscape, and customer feedback to refine go‑to‑market strategies, optimize value propositions, and position U Mobile as a leading enterprise telecommunications provider.
5. Develop and oversee execution of pipeline management, forecasting accuracy, and performance tracking, ensuring timely and data‑informed decision‑making.
6. Co‑lead all market surveys, RFPs, bids development / submission together with the Commercial Bid and Technical Pre‑Sales Teams.

Key Account & Stakeholder Management

1. Serve as the lead, along with Head of Large Accounts on strategic enterprise accounts, ensuring long‑term partnerships and customer retention.
2. Support Account Managers in complex negotiations, contract structuring, and solution customization, particularly for large, strategic opportunities.
3. Build and maintain trusted relationships with key customer executives, advocating for customer needs and ensuring alignment with U Mobile’s technology roadmap and service delivery.

Team Development & Performance Management

1. Recruit, develop, and retain direct sales talent, fostering a high‑performing and collaborative team environment, within the Direct Team.
2. Conduct regular performance reviews, pipeline coaching, and strategic account reviews to elevate team capabilities and accountability.

Customer Success & Advocacy

1. Ensure the delivery of consistent, high‑quality customer experiences by championing proactive account management and customer success practices.
2. Establish governance and cadence for quarterly business reviews (QBRs) with key clients to strengthen relationships and identify growth opportunities.
3. Lead the implementation of customer advocacy programs, driving retention, loyalty, and referrals through exceptional service delivery.

About You

• Masters/Bachelor’s Degree in Accounting / Finance / Engineering / Computer Sciences / Telecommunications / IT or Business Management
• MBA an added advantage
• At least 12 years account management experience
• Telecommunications experience, especially in commercial management, account management is an added advantage
• PowerPoint presentation development skills
• Strategic and a very analytical mindset
• Ability to articulate thoughts in a logical, concise and convincing manner
• Creative and financially savvy
• Attention to detail and meticulous
• Excellent communicator and strong ability to influence
• Outgoing, extroverted and able to engage / build business relationships with C‑suite audiences

#LI-AM1

What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.