Head of Digital and AI Products

Maxis Broadband Sdn Bhd; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading Malaysian telecommunications company seeks a Head of Digital and AI Products to lead the strategic development and lifecycle management of innovative digital and AI-driven products. You will define the product vision and roadmap, lead a high-performing team, and collaborate with diverse stakeholders. Ideal candidates possess at least 12-15 years of product management experience and a strong understanding of AI technologies. Additionally, an excellent ability to align product strategies with business goals is essential. The role promises exciting challenges and the opportunity to drive impactful solutions.

Benefits

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Qualifications

• Minimum 12–15 years of experience in product management.
• At least 5 years in leadership roles overseeing digital or AI/ML products.
• Proven track record of delivering successful AI and digital products at scale.

Responsibilities

• Define and drive the overall product vision and strategy.
• Lead the end-to-end product lifecycle from ideation to scaling.
• Collaborate with cross-functional teams to deliver impactful products.

Skills

Product management

AI technologies

Leadership

Stakeholder management

Agile methodologies

Education

Bachelor's degree in Computer Science, Engineering, Business, or related field

Master's degree preferred

Job description

Overview

The Head of Digital and AI Products will lead the strategic development, delivery, and lifecycle management of digital and AI-driven products and solutions across the organisation. This role is responsible for defining the product vision and roadmap, building and leading a high-performing product team, and collaborating with business and technology stakeholders to ensure alignment with enterprise strategy and customer needs.

Responsibilities

• Define and drive the overall product vision, strategy, and roadmap for digital and AI product portfolios.
• Lead the end-to-end product lifecycle from ideation, design, and development to launch, adoption, and scaling.
• Collaborate with cross-functional teams (engineering, data science, marketing, operations, and business leaders) to deliver innovative and impactful AI-enabled products.
• Establish and track KPIs to measure product performance, customer adoption, and business impact.
• Stay abreast of emerging digital and AI technologies, industry trends, and best practices to drive innovation and competitive advantage.
• Build, mentor, and develop a team of product managers and specialists, fostering a culture of customer‑centricity and innovation.
• Ensure compliance with data governance, AI ethics, and regulatory standards.
• Act as a thought leader and advocate for digital and AI products, both internally and externally.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, or related field; Master’s degree preferred.
• Minimum 12–15 years of experience in product management, with at least 5 years in leadership roles overseeing digital or AI/ML products.
• Proven track record of delivering successful AI and digital products at scale.
• Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) and digital platforms.
• Excellent leadership, stakeholder management, and communication skills.
• Strong business acumen with the ability to align technology initiatives with organisational goals.
• Experience working in agile environments and leading cross‑functional teams.

What’s next

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Perks and Benefits

Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi

EEO Statement

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.