Head of Decisioning Analytics

CelcomDigi; Selangor; On-site; MYR 180,000 - 240,000; Full time

Job summary

A leading telecommunications company in Malaysia seeks a Head of Decisioning Analytics to shape their data science and AI agenda. The role involves leading a high-impact team, delivering analytics use cases, and influencing executive decisions to enhance business outcomes. Candidates should have over 15 years of experience in data science, with a strong grasp of statistics and machine learning. The position offers a strategic opportunity to build and scale analytics capabilities within the organization.

Qualifications

• 15+ years of relevant experience, including 5+ years in a senior data science/analytics leadership role.
• Strong foundation in statistics and advanced analytics.
• Proven ability to influence senior stakeholders.

Responsibilities

• Define and lead the enterprise data science and AI strategy.
• Build and mentor a high-performing data science team.
• Deliver analytics and machine learning use cases.

Skills

Data Science

Machine Learning

Python

SQL

Statistics

Education

Bachelor’s degree in Data Science or related fields

Tools

Hadoop

Tableau

Power BI

Qlik

Job description

Head of Decisioning Analytics

We are now ONE! #CelcomDigi. Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well‑loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Employment Type: Permanent

City: CelcomDigi Tower, Petaling Jaya

Job Description

This is a senior leadership role with a mandate to shape the data science and AI agenda of a leading telecom operator. You will build and scale a high‑impact in‑house data science capability, influence executive decision‑making, and turn rich data assets into measurable business outcomes across growth, customer experience, and operational excellence.

If you’re excited by owning the AI roadmap, leading at scale, and driving real‑world impact, this role offers visibility, influence, and the opportunity to build something that matters.

Responsibilities

• Define and lead the enterprise data science and AI strategy, aligned to business priorities.
• Build, lead, and mentor a high‑performing data science team and establish best‑in‑class ways of working.
• Deliver advanced analytics, machine learning, and AI use cases that drive revenue, retention, and efficiency.
• Assess the organisation’s data science & AI maturity and execute a roadmap to scale capabilities and adoption.
• Partner closely with senior stakeholders to translate business problems into impactful analytics solutions.
• Oversee analytics delivery (internal and external), ensuring quality, governance, data privacy, and security.

Requirements

• Bachelor’s degree in Data Science, Mathematics, Statistics, Computer Science, or related fields.
• 15+ years of relevant experience, including 5+ years in a senior data science / analytics leadership role.
• Strong foundation in statistics, machine learning, and advanced analytics.
• Hands‑on understanding of Python, SQL, big data platforms (e.g., Hadoop), and BI tools (Tableau, Power BI, Qlik).
• Proven ability to influence senior stakeholders and communicate complex topics clearly.
• A strategic, outcome‑driven leader with a passion for building teams and scaling impact.

Business Unit: CONSUMER BUSINESS

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre‑screening conversation, interviews and/or assessments.

CelcomDigi is an equal opportunity employer, and committed to promoting employment practices that are transparent, objective and fair.

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