Habib Jewels Nilai - Senior Retail Associate

Habib Retail; Nilai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is looking for a Senior Retail Associate. You will provide personalized customer service and assist throughout the buying process. Responsibilities include engaging customers, coordinating promotional activities, and maintaining stock records. Ideal candidates have 2-3 years of experience in the fashion and beauty industry, possess strong sales knowledge, and are fluent in English and Bahasa Melayu. This role offers growth opportunities within the company and requires flexibility in work hours.

Benefits

Internal training and development opportunities

Qualifications

• 2-3 years of relevant working experience in fashion and beauty retail industry preferred.
• Strong business knowledge in retail management, sales, and marketing.
• Good command of English and Bahasa Melayu; additional languages are a plus.

Responsibilities

• Uphold the brand image by following company rules and regulations.
• Engage with customers and address inquiries about products and services.
• Coordinate sales and promotional activities to meet targets.
• Assist in maintaining stock records and conduct monthly stock takes.
• Engage in telemarketing to maintain customer relationships.

Skills

Customer Service Skills

Sales Knowledge

Teamwork

Communication Skills

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Habib Jewels Nilai - Senior Retail Associate

You will be given the responsibility to personalize excellent customer services and assist the customers in overall buying processes while maintaining good relationship with the customers. We provide internal training and development opportunity to support your professional growth within the Habib Group.

Responsibilities

Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.

Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.

Maintain new merchandise record into stock card as and when required.

Receive transfer in stocks and assist with monthly stock take.

Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements

Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.

Strong business knowledge in retail management, sales and marketing and customer services.

Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

Able to work as a team.

Must be willing to work on shifts (retail hours) / weekends and public holidays.

Candidates have full working rights for Malaysia.

Grow with us and be part of our culture. Shortlisted candidates will be receiving a call from our HR team within a week!

Click the “APPLY” button now.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Retail Sales Associate?
• How would you rate your English language skills?
• How many years' experience do you have in the retail industry?
• Are you available for shift work?
• Are you available to work public holidays?

What can I earn as a Retail Sales Associate