Guest Services Supervisor: Front Desk Lead

Marriott Hotels Resorts; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Malaysia is seeking a passionate individual to join their guest services team. You will be responsible for processing guest check-ins, overseeing employee training, and ensuring exceptional customer service. The ideal candidate has a high school diploma and at least one year of experience in a hospitality role. This full-time position offers an opportunity to work in a vibrant environment, where guest satisfaction is a top priority.

Qualifications

• At least 1 year of related work experience is required.
• Supervisory experience of at least 1 year is preferred.

Responsibilities

• Process guest check-ins and verify identity.
• Train and coach employees in guest service.
• Address guest requests and service needs.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company in Malaysia is seeking a passionate individual to join their guest services team. You will be responsible for processing guest check-ins, overseeing employee training, and ensuring exceptional customer service. The ideal candidate has a high school diploma and at least one year of experience in a hospitality role. This full-time position offers an opportunity to work in a vibrant environment, where guest satisfaction is a top priority.