Guest Experience Specialist, F&B & Room Service

CROWNE PLAZA KLCC; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel in Kuala Lumpur is seeking a dedicated F&B Attendant to provide exceptional guest service in our specialty restaurant and room dining. Responsibilities include greeting guests, taking orders, preparing food and beverages, and ensuring cleanliness of dining areas. Candidates should have food service experience and basic reading and writing skills. This role offers a dynamic work environment and the opportunity to contribute to guest satisfaction.

Qualifications

• Ability to take beverage and food orders in a professional manner.
• Basic knowledge of restaurant operations preferred.
• Must meet the minimum age requirement for serving alcohol.

Responsibilities

• Greet and welcome guests, take orders efficiently.
• Prepare and present food and beverages according to standards.
• Monitor and manage guest alcohol service responsibly.
• Clean and maintain dining areas and service stations.

Skills

Food service experience

Basic reading and writing skills

Job description

A leading hotel in Kuala Lumpur is seeking a dedicated F&B Attendant to provide exceptional guest service in our specialty restaurant and room dining. Responsibilities include greeting guests, taking orders, preparing food and beverages, and ensuring cleanliness of dining areas. Candidates should have food service experience and basic reading and writing skills. This role offers a dynamic work environment and the opportunity to contribute to guest satisfaction.