Guest Experience Specialist

Marriott Hotels Resorts; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel chain in Petaling Jaya is seeking a Guest Experience Expert who will facilitate memorable stays by delivering a range of guest services. The ideal candidate will have a high school diploma and a commitment to providing exceptional service. Responsibilities include addressing guest needs, maintaining quality standards, and completing operational tasks. This full-time position offers a unique opportunity to start a career in hospitality with one of the world's most recognized brands.

Qualifications

• No related work experience required.
• No supervisory experience required.
• License or certification not required.

Responsibilities

• Deliver a wide range of services guiding guests through their entire stay.
• Process operational needs and address guest requests.
• Maintain a professional appearance and uphold quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Petaling Jaya is seeking a Guest Experience Expert who will facilitate memorable stays by delivering a range of guest services. The ideal candidate will have a high school diploma and a commitment to providing exceptional service. Responsibilities include addressing guest needs, maintaining quality standards, and completing operational tasks. This full-time position offers a unique opportunity to start a career in hospitality with one of the world's most recognized brands.