Guest Experience Lead: Front Desk & Hospitality

ASEM - Advanced Semiconductor Academy of Malaysia; Cyberjaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

An advanced semiconductor academy in Cyberjaya is looking for a friendly Guest Relationship Officer to manage front desk operations and support administrative tasks. This role involves welcoming guests, maintaining professional communication, and coordinating visits for university partners. Ideal candidates will have 1-2 years of experience, be fluent in English and Malay, and possess excellent interpersonal skills. This full-time position offers an opportunity to contribute to hospitality and organizational excellence in the semiconductor industry.

Qualifications

• 1-2 years of experience in administrative or front desk roles.
• Proficiency in English and Malay; knowledge of Chinese or Tamil is advantageous.
• Well-presented and able to communicate confidently.

Responsibilities

• Welcome and attend to guests and visitors professionally.
• Manage calls, emails, and correspondence promptly.
• Conduct guided tours of ASEM facilities for visitors.

Skills

Excellent communication and interpersonal skills

Fluent in English and Malay

Proficient in Microsoft Office

Service-oriented attitude

Education

Minimum SPM / Diploma in Office Management

Job description

An advanced semiconductor academy in Cyberjaya is looking for a friendly Guest Relationship Officer to manage front desk operations and support administrative tasks. This role involves welcoming guests, maintaining professional communication, and coordinating visits for university partners. Ideal candidates will have 1-2 years of experience, be fluent in English and Malay, and possess excellent interpersonal skills. This full-time position offers an opportunity to contribute to hospitality and organizational excellence in the semiconductor industry.