Guest Experience Housekeeping Supervisor

InterContinental Hotels & Resorts; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hotel chain in Kuala Lumpur seeks a Housekeeping Supervisor to oversee daily operations. Responsibilities include supervising housekeeping tasks, preparing staff assignments, and leading deep cleaning projects. The ideal candidate will have 1-2 years in a supervisory role within hotel operations, possess strong attention to detail, and demonstrate excellent communication skills. This position emphasizes high standards of cleanliness and fostering a proactive service culture.

Qualifications

• Previous experience in housekeeping or hotel operations, with at least 1-2 years in a supervisory or team-leading role.
• Proactive approach and ability to work under pressure in a fast-paced environment.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise daily housekeeping tasks ensuring cleanliness and presentation.
• Prepare morning and evening room assignments for housekeeping staff.
• Lead the biannual deep cleaning project for guest rooms.
• Create unique towel art and room decorations for special occasions.
• Deliver exceptional service fostering a culture of care.

Skills

Attention to detail

Problem-solving skills

High standards of cleanliness

Strong communication skills

Time-management skills

Job description

A leading hotel chain in Kuala Lumpur seeks a Housekeeping Supervisor to oversee daily operations. Responsibilities include supervising housekeeping tasks, preparing staff assignments, and leading deep cleaning projects. The ideal candidate will have 1-2 years in a supervisory role within hotel operations, possess strong attention to detail, and demonstrate excellent communication skills. This position emphasizes high standards of cleanliness and fostering a proactive service culture.