Guest-Centric Restaurant Operations Leader

Hilton Worldwide, Inc.; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global hospitality leader is seeking an Outlet Operations Manager for their Iketeru Restaurant in Kuala Lumpur. Responsibilities include maintaining exceptional customer service, managing daily operations, and ensuring guest satisfaction. The ideal candidate will have 2-4 years of managerial experience in a 4 or 5-star hotel and excellent leadership and communication skills. Join a dedicated team focused on creating remarkable hospitality experiences every day.

Benefits

Opportunities for career advancement

Dynamic work environment

Qualifications

• Minimum of 2-4 years in a managerial position at a 4 / 5-star hotel.
• Flexible and able to respond quickly to changing requirements.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Maintain a high customer service focus with personal responsibility.
• Plan, organize, and control day-to-day operations.
• Supervise the financial performance of the department.

Skills

Leadership skills

Team management

Guest-oriented

Communication

Service standards

Education

2-4 years in a managerial position

Tools

Computer systems

Job description

A global hospitality leader is seeking an Outlet Operations Manager for their Iketeru Restaurant in Kuala Lumpur. Responsibilities include maintaining exceptional customer service, managing daily operations, and ensuring guest satisfaction. The ideal candidate will have 2-4 years of managerial experience in a 4 or 5-star hotel and excellent leadership and communication skills. Join a dedicated team focused on creating remarkable hospitality experiences every day.