Growth Marketing Executive: Agent Enablement & Retention

Allianz; Kluang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kluang is seeking an individual to recruit and support agents, focusing on customer satisfaction and effective management of claims and renewals. The role includes organizing sales activities to enhance production and brand awareness while conducting product training. Candidates must be customer-focused and capable of utilizing technology for task simplification. This position offers a chance to impact business growth significantly.

Qualifications

• Strong focus on customer service and prompt responses.
• Ability to use ChatGPT for task simplification.

Responsibilities

• Recruit and provide technical support to agents.
• Identify and explore growth areas in the business portfolio.
• Monitor business retention and ensure policy renewals.
• Manage agent profitability and compliance.
• Follow up with agents on outstanding claims monthly.
• Organize sales activities to increase agent production.
• Conduct product training for agents.

Skills

Customer focused

Task simplification

Job description

A leading insurance company in Kluang is seeking an individual to recruit and support agents, focusing on customer satisfaction and effective management of claims and renewals. The role includes organizing sales activities to enhance production and brand awareness while conducting product training. Candidates must be customer-focused and capable of utilizing technology for task simplification. This position offers a chance to impact business growth significantly.