Global Partnership (Senior Executive)

Lonpac Insurance Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

An insurance company based in Kuala Lumpur seeks a detail-oriented claims processor with a Bachelor's degree and strong communication skills. The role involves verifying and updating claims, liaising with loss adjusters, and preparing documentation. Candidates must be proficient in spoken and written English and capable of working in a fast-paced environment. This position offers a valuable opportunity for those looking to advance in the insurance industry.

Qualifications

• Bachelor’s degree holder in a related discipline.
• Possess strong communication, interpersonal, and analytical skills.
• Proficient in both spoken and written English.

Responsibilities

• Check, verify, and update new claims files and payments.
• Liaise and work with Loss Adjusters or Solicitors.
• Vet through relevant claims documentation to recommend fair settlement.

Skills

Communication skills

Interpersonal skills

Analytical skills

Organizational skills

Multitasking

Proficient in English

Education

Bachelor’s degree in related discipline

Job description

• Bachelor’s degree holder in related discipline.
• Possess strong communication, interpersonal and analytical skills.
• Well organised, meticulous and able to handle multi-task as well as meeting deadlines.
• Proficient in both spoken and written English.
• Check, verify and update new claims files and payments.
• Key in data and update Revision & Adjustment.
• Liaise and work with Loss Adjusters or Solicitors.
• Key in data and authorize new claims, claims development and claims payment in CAB system.
• Appoint/liaise/work with Loss Adjusters/Solicitors of Loss Adjusters.
• Vet through relevant claims documentation and/or adjuster’s report to recommend fair settlement in accordance to the policy terms and conditions.
• Prepare write-up, check offer letters and discharge vouchers.
• Prepare carious types of letters.
• Liaise and handle all correspondences received from the Insured/Claimant/Brokers/Agents/Branches and etc.
• Attend to the Insured/Claimant/Brokers/Agents/Branches and etc on their enquiries via phone call/in-coming email/letter and to provide assistance relating to any claims matter.
• Sort, list, scan documents and locate for claims files.
• Conduct claims files reviews periodically.

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