Global Luxury Client Manager (Mandarin Fluent)

Accomy; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading travel technology company in Malaysia is seeking a Global Customer Manager to cultivate relationships with High-Net-Worth clients. This role requires fluency in Mandarin and English, along with significant experience in luxury sectors like travel or hospitality. The ideal candidate will manage top-tier accounts, develop personalized strategies, and negotiate high-value contracts. Join a dynamic team dedicated to excellence and innovation within the travel industry, with opportunities for growth and a competitive salary package.

Benefits

Career advancement opportunities

Modern work environment

Diverse and dynamic team

Competitive salary and benefits

Robust training and feedback

Qualifications

• Must be fluent in Mandarin and English with exceptional communication skills.
• Minimum of 2-7 years experience in a client-facing role within luxury travel or hospitality.
• Proven track record of managing high-value client portfolios.

Responsibilities

• Serve as the primary contact for luxury clients from Mandarin-speaking regions.
• Develop personalized account strategies for client loyalty.
• Identify new business opportunities within the luxury Mandarin-speaking market.
• Represent the brand at international luxury travel events.
• Manage revenue targets and provide accurate forecasts.
• Negotiate high-value contracts confidently.

Skills

Fluency in Mandarin

Fluency in English

Exceptional verbal communication

Interpersonal skills

Negotiation skills

Job description

A leading travel technology company in Malaysia is seeking a Global Customer Manager to cultivate relationships with High-Net-Worth clients. This role requires fluency in Mandarin and English, along with significant experience in luxury sectors like travel or hospitality. The ideal candidate will manage top-tier accounts, develop personalized strategies, and negotiate high-value contracts. Join a dynamic team dedicated to excellence and innovation within the travel industry, with opportunities for growth and a competitive salary package.