Global Logistics & Customer Support Specialist

EPS Malaysia; Kampung Tanjung Langsat; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics and supply chain firm in Malaysia is looking for a logistics coordinator. Responsibilities include managing logistics vendors, ensuring data accuracy in the JD Edwards system, and maintaining customer relationships. Ideal candidates should have solid logistics and exporting knowledge, excellent communication skills, and the ability to work effectively in a remote environment. Fluency in English, Malay, and Chinese is essential for handling diverse customer needs.

Qualifications

• Solid experience in logistics and exporting including order processing.
• Excellent oral and written communication skills.
• Good English, Malay and Chinese language skills.

Responsibilities

• Manage logistics vendor and coordinate with sales.
• Maintain inventory and ensure data accuracy.
• Respond to customer queries and handle complaints.

Skills

Logistics knowledge

Export terminology

Excellent communication skills

Attention to detail

Ability to work remotely

Multilingual skills (English, Malay, Chinese)

Tools

JD Edwards system

SalesForce

ERP system

Microsoft Office (Word, Excel, PowerPoint)

Job description

A logistics and supply chain firm in Malaysia is looking for a logistics coordinator. Responsibilities include managing logistics vendors, ensuring data accuracy in the JD Edwards system, and maintaining customer relationships. Ideal candidates should have solid logistics and exporting knowledge, excellent communication skills, and the ability to work effectively in a remote environment. Fluency in English, Malay, and Chinese is essential for handling diverse customer needs.