Global Front Desk Lead — Guest Experience

Club Med; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading resort company in Malacca City is seeking a G.O Front Desk Manager to oversee reception activities and manage an international team. The ideal candidate should be sociable, multilingual, and attentive, ensuring guests have a memorable stay. Responsibilities include motivating staff, developing local sales, and maintaining resort standards. This role offers a unique opportunity to engage with diverse guests and participate in various activities on-site.

Qualifications

• Fluency in at least two languages is a must.
• Sociable personality to connect with guests.
• Experience in managing teams is highly preferred.

Responsibilities

• Oversee and motivate an international team of 20 to 25 employees.
• Coordinate all reception activities.
• Ensure guests' expectations are met during their stay.
• Develop local sales strategies in the resort.
• Guarantee compliance with health and safety standards.

Skills

Sociable

Multilingual

Helpful and attentive

Job description

A leading resort company in Malacca City is seeking a G.O Front Desk Manager to oversee reception activities and manage an international team. The ideal candidate should be sociable, multilingual, and attentive, ensuring guests have a memorable stay. Responsibilities include motivating staff, developing local sales, and maintaining resort standards. This role offers a unique opportunity to engage with diverse guests and participate in various activities on-site.