Global Freight Forwarding: Customer Service Executive

Michael Page; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company in Subang Jaya seeks a Customer Service Executive to support the team in meeting service goals and managing supplier bookings. Candidates should have 2-3 years of experience in logistics or customer service, strong communication skills, and proficiency in Microsoft Office. The role offers a permanent position with a competitive salary and opportunities for growth in a supportive environment.

Benefits

Competitive salary

Opportunity for permanent role

Supportive work environment

Qualifications

• 2-3 years of experience in logistics or supply chain.
• Strong communication skills in multicultural settings.
• Proactive and solution-focused mindset.

Responsibilities

• Support the team in meeting customer service goals.
• Manage inquiries related to supplier bookings.
• Keep precise records of bookings and invoices.

Skills

Strong communication and coordination skills

Excellent problem-solving abilities

Multitasking in a fast-paced environment

Fluent in spoken and written English

Proficient in Microsoft Office (Excel, Outlook, Word)

Liaising effectively with overseas agents

Job description

A logistics company in Subang Jaya seeks a Customer Service Executive to support the team in meeting service goals and managing supplier bookings. Candidates should have 2-3 years of experience in logistics or customer service, strong communication skills, and proficiency in Microsoft Office. The role offers a permanent position with a competitive salary and opportunities for growth in a supportive environment.