Global Finance Helpdesk Specialist (Mandarin Speaker, Night Shift) - Kuala Lumpur

ByteDance; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading global tech company located in Kuala Lumpur is seeking a Finance Associate to manage global finance inquiries, enhance efficiency, and address financial risks with actionable insights. Candidates should have a relevant degree and be open to night shifts. Join a workplace dedicated to creativity and inclusion.

Qualifications

• 1-2 years of relevant work experience in accounting or financial services.
• Willingness to work night shifts depending on business needs.
• Ability to navigate complex financial topics.

Responsibilities

• Address global finance inquiries in a timely manner.
• Identify financial risks and report urgent problems.
• Collect and analyze past consults to improve efficiency.

Skills

Logical thinking

Communication skills

Client service mindset

Independence under pressure

Education

Bachelor's degree in Accounting, Finance, or related field

Job description

Responsibilities

• Address global finance inquiries in a timely and accurate manner, and provide professional financial suggestions.
• Work closely with cross-functional and global finance departments, and stay up-to-date on internal finance policies and practices; Mandarin will play the same important level as English to deal with stakeholders and users sitting in the China region.
• Be proficient in the company's global and local financial policies, process and system, as well as other financial-related matters.
• Collect and analyze past consults to improve the team's overall efficiency and satisfaction rating.
• Identify financial risks and report urgent problems in a timely manner, and proactively make recommendations for the improvement to business management from a finance point of view.

Qualifications

Minimum Qualifications:

• Bachelor's degree, preferably in Accounting, Finance, or a related field, with 1-2 years of relevant work experience in accounting or the financial services sector. Fresh graduates are also welcome to apply.
• Willingness to work night shifts, including overnight schedules (e.g., 12:00 a.m. - 9:00 a.m. or 11:00 p.m. - 8:00 a.m.), depending on business needs.
• Strong logical thinking and communication skills, with the ability to navigate complex financial topics and translate findings into clear, actionable recommendations.

Preferred Qualifications:

• Business-oriented with a client service mindset.
• Able to work and think independently under pressure, while also being a strong team player.
• Self-motivated, responsible, and open-minded.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment and enterprise services - over 2.5bn people interact with ByteDance products including TikTok.

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