General Manager

Xmegami Sdn Bhd; Puchong; On-site; MYR 180,000 - 250,000; Full time

Job summary

A leading beauty and wellness company in Malaysia is seeking an experienced executive leader to develop and execute operational strategies. The ideal candidate should have over 8 years of leadership experience in related fields and be fluent in Mandarin, with strong knowledge of MLM models. This role is integral in ensuring financial health, leading human resources initiatives, and representing the company in key negotiations. Attractive benefits including parental allowance and education sponsorship are offered.

Benefits

Parental Allowance

Company Lunch benefits

Education & Training Sponsorship

Qualifications

• 8+ years of executive leadership experience, ideally in beauty, wellness, or direct sales.
• Fluency in Mandarin required; English proficiency is a plus.

Responsibilities

• Develop and execute the company's operational strategy.
• Collaborate with the CFO to ensure financial targets are met.
• Lead human resources initiatives, including talent acquisition.
• Establish and monitor KPIs to track operational performance.
• Represent the company in negotiations and at industry events.

Skills

Executive leadership

Strong knowledge of MLM models

Leadership and people management

Strategic thinking

Fluency in Mandarin

Proficiency in English

Job description

Requirements

• 8+ years of executive leadership experience, ideally in beauty, wellness, or direct sales
• Strong knowledge of MLM models and China’s social commerce landscape
• Excellent leadership and people management skills
• Strategic thinker with a hands‑on mindset and data‑driven decision making
• Fluency in Mandarin required; English proficiency is a plus

Responsibilities

• Develop and execute the company's operational strategy to support overall business objectives.
• Collaborate with the CFO to ensure financial targets are met and financial health is maintained.
• Ensure the smooth and efficient functioning of the supply chain, from procurement to delivery.
• Lead human resources initiatives, including talent acquisition, development, and retention.
• Establish and monitor key performance indicators (KPIs) to track operational performance.
• Identify and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards.
• Oversee customer service operations to ensure high levels of customer satisfaction.
• Oversee the planning, execution and completion of major projects and programs.
• Work closely with the CEO and other executives to develop and implement overall business strategies.
• Provide operational insights and recommendations to support decision‑making.
• Build and maintain relationships with key stakeholders, including agents, partners, suppliers and regulators.
• Represent the company in negotiations and at industry events.
• Implement quality control measures and address any issues promptly.
• Communicate changes effectively to employees and manage resistance to change.
• Ensure the organization adheres to environmental regulations and promotes social responsibility.

Benefits

• Parental Allowance
• Company Lunch benefits
• Education & Training Sponsorship