General Manager

Carrier International Sdn Bhd; Puchong; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading multinational in climate solutions is seeking a General Manager to oversee strategic growth and P&L management in Malaysia. The successful candidate will drive business transformation and enhance customer relationships while leading a multi-functional team. This role requires extensive experience in P&L leadership and a strong focus on customer needs. Competitive salary and benefits are provided.

Benefits

Competitive benefits programs

Medical and health insurance

Professional development opportunities

Great organization culture

Qualifications

• 15+ years of experience with at least 5 years in a P&L leadership role.
• Proven track record of developing and implementing growth initiatives.
• Strong understanding of industrial products and Malaysian market.

Responsibilities

• Drive strategic business plans for equipment sales and aftermarket performance.
• Lead in-country strategic execution to identify gaps and opportunities.
• Manage a multi-functional team to ensure alignment with business goals.

Skills

Growth mindset

Strong leadership

Customer focus

Team building

Commercial decision making

Education

Bachelor's or master's degree in relevant discipline

MBA preferred

Job description

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the General Manager, you will be responsible for the overall strategic leadership and growth across the HVAC Malaysia market. The role includes end to end P&L management, owns the execution of long-term strategy and operational direction for the country across all functions. You will focus on enhancing current offerings, driving the new business opportunities within new and existing customers, drive customer partnerships and relationships, and drive a robust performance culture along with enabling OneCountry approach to customer centricity, align and drive engagement of vertical and functional teams. This position will also manage a small plant/branch or a department that includes multiple teams led by Managers and/or Supervisors in General Management, manages customer facing roles, sets short- and long-term organizational objectives for all OE Operational areas, negotiates contracts with vendors, develops new business growth strategies, and represents the organization as a liaison with internal and external stakeholders.

Key Responsibilities

As the General Manager, you’ll be responsible for:

• Drive strategic business plans for equipment sales and aftermarket performance in the country. Lead continuous business transformation in line with global strategies.
• Lead in-country strategic execution, identify gaps and opportunities in any product and solution offering needed in the country to drive customer impact and business growth.
• Continue to identify topline and bottom-line opportunities including cost & productivity to drive growth and profitability. Drive lean, digital and business transformation to achieve these objectives
• Establish strategy for a multi-functional team to ensure area of responsibility meets business strategy goals and objectives.
• Establish operational and financial objectives, plan ahead to manage and mitigate all risks to the business.
• Drive people leadership – Attract and develop a strong talent pipeline based on capability for future growth. Drive a robust succession strength for critical positions.
• Create an engaged workforce and winning culture based on performance and empowerment.
• Champion safety and drive a culture of safe service operations for both employees and extended partners.
• Act as the organization's representative to interface with key internal and external stakeholders in order to present a positive image of the organization.
• Monitors the execution of operations and/or projects to meet established targets and metrics.
• Sets and monitors medium term organizational goals and objectives to ensure alignment with broader organizational strategies.
• Develops operational and financial objectives for all OE Operational areas in order to plan ahead to manage and mitigate all risks to the business.
• Directs a multi-functional team to ensure area of responsibility meets business strategy goals and objectives.
• Negotiates and/or approves contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities to ensure that the organization's interests are protected.
• Develops new business growth strategies to increase profitability and market share of the organization.
• Represents the organization as a liaison with internal and external stakeholders in order to present a positive image of the organization.

Requirements

As a minimum you must have:

• 15+ years’ experience with at least 5 years in a P&L leadership role at a Country level.
• Growth mindset and strategic leadership with a track record of developing & implementing initiatives & delivering successful growth
• Customer focus and ability to develop and maintain strong B2B and B2B2C relationships.
• Strong understanding of industrial products / market with a mix of driving technology-based interventions, and opportunities on the Malaysian marketplace.
• Unapologetically obsessed with building the best teams – a leader that connects with purpose and brings others along.
• Adept at managing short term and long-term commercial decision to drive growth enablers.
• Excellent professional track record & experiences preferably in the multinational environment
• Ability to lead, collaborate and work in matrix structures
• Bachelor\'s or master\'s degree in a relevant discipline, MBA preferred
• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary
• Have peace of mind and body with our medical and health insurance benefits
• Drive forward your career through professional development opportunities
• Great organization culture

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Unlock job insights

Salary match Number of applicants Skills match

Manufacturing, Transport & Logistics 51-100 employees

Join the team of experts developing tomorrow's cutting-edge heating and cooling innovations Carrier improves the world around us; Carrier improves people’s lives; our products and services improve building performance; our culture of improvement will not allow us to rest when it comes to the environment. For further information on Carrier, please visit www.carrier.com

MISSION AND PURPOSES

Mission

To be our customers’ first choice for air-conditioning, heating, refrigeration, controls, fire and security solutions globally.

Purpose

We make the world a better place to live. We create comfortable, efficient, healthy, safe and secure environments, and ensure the global food supply is transported and preserved for safe consumption.

VALUES

Quality

Quality is the common denominator of all we do.

Performance

We strive for continuous growth to reinforce our leadership position.

We achieve world-class financial performance.

We continuously improve the productivity of our assets and resources.

Responsibility

We maintain the highest ethical standards.

We are environmentally responsible and drive to sustainability.

We care for our employees’ health and safety.

We actively support the communities in which we do business.

We are a company of ideas, committed to research and development.

Our heritage inspires us to reach the next innovative, powerful and marketable idea.

Customer Care

We listen to our customers and respond to their needs.

We make it easy to do business with us.

We are committed to excellence in customer satisfaction.

Employee Development

We listen to our employees and treat each other with respect.

We are committed to employee and management development.

We value diversity in individuals and cultures.

HISTORY

A History of Innovation

UTC Climate, Controls & Security is a family of remarkable companies defined by its leading global brands and renowned for its unyielding commitments to innovation and environmental sustainability.

More than that, the UTC Climate, Controls & Security family may be unique in its legacy of founding entrepreneurs, men who not only built significant and lasting businesses, but who defined and even invented their industries. These extraordinary entrepreneurs are today a very real part of UTC Climate, Controls & Security’s success in the vision and values they shared, and their names an essential part of the unit’s competitive advantage.

Willis Carrier changed the world in 1902 when he designed the first modern air-conditioning system, provided the underlying framework for the design of air-conditioning systems with his 1911 Rational Psychrometric Formulae, and brought comfort air to the public with his centrifugal chiller. Dr. Carrier is the acknowledged Father of Air Conditioning, and his legacy of environmental stewardship today remains an important part of Carrier’s ongoing innovation and leadership.

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