FVP KYC Operations Shared Services

Private Advertiser; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is looking for a Vice President to oversee KYC and AML operations. The ideal candidate will have a strong background in risk and regulatory matters, with at least 10 years of experience in KYC / CDD, and a proven track record in managing large teams effectively. Responsibilities include improving operational efficiency, revising workflows, and engaging with senior stakeholders. A certification in AML will be advantageous, and successful candidates will display strong leadership and analytical skills.

Qualifications

• A strong track record in risk and regulatory matters related to KYC and financial crimes.
• At least 10 years of relevant experience in KYC / CDD.
• Experience in managing large teams.

Responsibilities

• Support the Head AFC Ops in executing overall AML CDD strategic program.
• Revise and update local SOP and workflow processes.
• Ensure management reporting and conduct AFC training.

Skills

Risk management

Stakeholder management

Leadership skills

Analytical skills

KYC expertise

Education

Certification as an AML specialist (e.g., CAMS)

Job description

In this role, the primary responsibilities of the incumbent are:

• Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates & Investment Banking segment.
• Consistently review & work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of Group Compliance AML/CFT policies and framework.
• Revise and update local SOP and workflow processes for operational efficiency and effectiveness.
• Provide timely management reporting and conduct AFC related training to the team.
• Highlight potential concerns / risks and proactively share best risk management practices.
• Ensure agreed SLAs supported by the teams are met.
• Responsible for checking and signing off complex and high‑risk customer due diligence profiles for all jurisdictions.
• Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favorable review outcomes.
• Oversight and management of the KYC teams performing CDD fulfillment to meet with Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.
• Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics.
• Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops.
• Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice.
• Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’.
• Support Group AFC Ops in FACTCA and CRS reporting matters.

Requirements

A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.

At least 10 years of relevant experience in KYC / CDD, with experience in handling large teams.

Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.

To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability, including the skills to develop, coach and grow teams.

Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements.

Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement.

Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Vice President?
• How many years of people management experience do you have?