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A retail company in Kuala Lumpur is seeking a full-time Retail Sales Assistant to drive sales and provide exceptional customer service. The ideal candidate is customer-oriented, with strong communication skills and fluency in English and Bahasa Malaysia. Responsibilities include maintaining retail standards, assisting customers, and overseeing inventory. The role offers on-the-job training, a friendly work environment, and opportunities for career progression.
To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.
RequirementsAble to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
Able to adapt to using outlet POS system, credit card terminals.
Have strong communication and interpersonal skills.
Previous retail working experience will be an added advantage.
ResponsibilitiesAchieve and maintain the best in-store retail operations standards.
Welcome customers into the store & helping customers to identify and purchase products.
Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
Learn and share brand & product knowledge with customers.
Oversee weekly restocking & inventory updates.
Work 6 days a week, able to work on weekends.
EPF, SOCSO and EIS provided.
Travel allowance provided.
Medical claim for confirmed employees.
Additional BenefitsOn-the-Job ongoing training and professional development.
Friendly and supportive working environment.
Structured Career Progression and Job Promotion
Job Type: Full-time
Opportunities for promotion
Application Question(s)Have you heard about our Montigo products? If yes, which products are you familiar with?