Retail Sales Assistant

FastJobs; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company is seeking a Full Time Retail Sales Assistant at IOI Mall Puchong. The role requires excellent customer service skills and a passion for sales. Candidates should be fluent in English and Bahasa Malaysia, with strong communication abilities. Responsibilities include maintaining in-store standards, assisting customers in product selection, resolving inquiries, and managing inventory. The position also offers benefits like ongoing training, travel allowances, and medical claims for confirmed employees.

Benefits

On-the-Job training

Friendly working environment

Structured Career Progression

Qualifications

• Able to communicate fluently in English & Bahasa Malaysia; Mandarin/Tamil is a plus.
• Strong interpersonal skills and communication abilities are required.
• Previous retail experience is advantageous.

Responsibilities

• Achieve and maintain retail operations standards.
• Assist customers in identifying and purchasing products.
• Address customer inquiries and complaints professionally.
• Learn and share brand knowledge with customers.
• Manage weekly restocking and inventory updates.
• Work 6 days a week including weekends.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Strong communication skills

Interpersonal skills

Job description

Full Time Retail Sales Assistant - MONTIGO @ IOI Mall Puchong

To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

• Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
• Able to adapt to using outlet POS system, credit card terminals.
• Have strong communication and interpersonal skills.
• Previous retail working experience will be an added advantage.

Responsibilities

• Achieve and maintain the best in-store retail operations standards.
• Welcome customers into the store & helping customers to identify and purchase products.
• Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
• Learn and share brand & product knowledge with customers.
• Oversee weekly restocking & inventory updates.
• Work 6 days a week, able to work on weekends.
• EPF, SOCSO and EIS provided.
• Travel allowance provided.
• Medical claims for confirmed employees.

Additional Benefits

• On-the-Job ongoing training and professional development.
• Friendly and supportive working environment.
• Structured Career Progression and Job Promotion.

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