Retail Sales Assistant

FastJobs; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A creative mobile accessories company in Malaysia is seeking a Retail Sales Assistant to help maintain high standards in store operations while providing exceptional customer service. Ideal candidates should possess strong communication skills and be fluent in English and Bahasa Malaysia, with knowledge of Mandarin or Tamil preferred. Responsibilities include assisting customers, handling inquiries, and overseeing inventory updates. The position offers a supportive environment and career progression opportunities.

Benefits

On-the-job training

Career progression

Travel allowance

Qualifications

• Experience in retail is an advantage.
• Ability to use POS system and credit card terminals.
• Proficiency in Mandarin or Tamil is a plus.

Responsibilities

• Maintain high retail operations standards.
• Assist customers in identifying and purchasing products.
• Handle customer enquiries and complaints professionally.
• Share brand and product knowledge with customers.
• Oversee weekly inventory updates.

Skills

Fluent communication in English

Fluent communication in Bahasa Malaysia

Communication skills

Interpersonal skills

Tools

POS system

Job description

Full Time Retail Sales Assistant - CASEBANG @ 1 Utama

About Us
CASEBANG is a creative brand that makes customizable smartphone cases. We’re the first to offer phone cases with a replaceable magnetic back cover, so you can easily change the design to match your mood or outfit. This smart design also helps reduce waste — no need to buy many cases!

Our cases work with iPhone and Samsung models and support MagSafe accessories. We’ve also collaborated with popular brands like Pokémon, bringing fun and stylish designs for everyone.

Job Description
To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.

Requirements

• Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
• Able to adapt to using outlet POS system, credit card terminals.
• Have strong communication and interpersonal skills.
• Previous retail working experience will be an added advantage.

Responsibilities

• Achieve and maintain the best in-store retail operations standards.
• Welcome customers into the store & helping customers to identify and purchase products.
• Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
• Learn and share brand & product knowledge with customers.
• Oversee weekly restocking & inventory updates.
• Work 6 days a week, able to work on weekends.
• EPF, SOCSO and EIS provided.
• Travel allowance provided.

Additional Benefits

• On-the-Job ongoing training and professional development.
• Friendly and supportive working environment.
• Structured Career Progression and Job Promotion.

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