Full-Time Retail Associate (ELLE) -East Coast Mall / Pavilion KL

Luxasia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading beauty omnichannel brand-builder is seeking a Full-Time Retail Associate for East Coast Mall / Pavilion KL. The role emphasizes exceptional sales performance and customer service, along with building lasting customer relationships. Candidates should have relevant retail experience, excellent customer service skills, and a sales orientation. A passion for beauty products and effective communication is essential, including proficiency in Mandarin for Mandarin-speaking customers. Join us for a fulfilling career in the beauty industry.

Qualifications

• Relevant retail experience in hair care or skincare products.
• Willingness to commit to retail operational hours.
• Pleasant disposition and well-groomed appearance.

Responsibilities

• Attend to customer requests and enquiries on hair care products.
• Recommend ideal hair care products to customers.
• Assist in retail operations, e.g., stock take.

Skills

Excellent customer service skills

Strong sales orientation

Effective communication skills in English

Mandarin proficiency preferred

Job description

Full-Time Retail Associate (ELLE) -East Coast Mall / Pavilion KL

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.

Why Join Us

At LUXASIA, we believe there is beauty within every talent – that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position purpose

Reporting to the Retail/Sales Operations Executive, this role focuses on representing a hair care brand by delivering exceptional sales performance and customer service, fostering lasting customer relationships and creating a welcoming retail experience.

Key responsibilities

• Attend to customer requests and enquiries on hair care products.
• Recommend the ideal hair care products to customers according to their individual preference through knowledge sharing.
• Maintain good relationship with customers to build customer loyalty.
• Basic housekeeping of work area.
• Assist in retail operations, e.g. stock take.
• May be required to be involved in new beauty products launches & related events.

Requirements

• Relevant retail experience in hair care or skincare products.
• Excellent customer service skills with a strong sales orientation.
• Willingness to commit to retail operational hours.
• Pleasant disposition and well-groomed appearance.
• Effective communication skills in English; proficiency in Mandarin is preferred to communicate with Mandarin-speaking customers.
• Available to work from 25th July to 31st July at KLCC/Menara Shell.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence? If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.