Front Office

Hyatt Centric; West Coast Division; On-site; MYR 20,000 - 100,000; Full time

Job summary

A premier hotel chain in Malaysia is seeking a Front Office Host to provide excellent service to customers and ensure the smooth operation of the Front Desk. The ideal candidate should have a relevant degree or diploma in Hospitality or Tourism Management and at least 2 years of experience in hotel operations. Excellent communication skills in English and Chinese, along with strong interpersonal skills, are essential. Join a dynamic team focusing on delivering outstanding customer experiences.

Qualifications

• Minimum of 2 years’ work experience in hotel operations.
• Fluent in English and Chinese.

Responsibilities

• Provide excellent and consistent service to customers.
• Ensure smooth running of Front Desk / Concierge / Guest Service Center.

Skills

Excellent communication skills in English

Strong customer service skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism Management

Job description

Overview

Organization- Hyatt Centric Kota Kinabalu

Please indicate the position you are applying for in the Front Office.

Responsibilities

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host / Guest Service is responsible to contribute to the smooth and efficient running of the Front Desk / Concierge / Guest Service Center within the Front Office / Rooms Division.

Qualifications

• Ideally holds a relevant degree or diploma in Hospitality or Tourism Management, with a minimum of 2 years’ work experience in hotel operations.
• Excellent communication skills in English / Chinese, along with strong customer service and interpersonal skills, are essential.