Front Office Leader: Guest Services & Operations

Marriott Hotels Resorts; Johor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global hotel brand in Johor is seeking a Front Office Manager to oversee all front office functions. This role involves leading a dedicated team, ensuring exceptional guest experiences, and managing daily operations in line with the company's high standards. The ideal candidate will possess strong leadership skills, significant experience in guest services, and a proven track record in managing front office operations effectively. Join us to make a lasting impact in hospitality.

Qualifications

• 4 years of experience in guest services or front desk.
• Experience managing front office operations.
• Strong skills in leading teams and managing guest satisfaction.

Responsibilities

• Oversee front office operations and staff.
• Guide the team to achieve guest service goals.
• Ensure compliance with company policies and standards.

Skills

Interpersonal and communication skills

Leadership

Customer service

Problem-solving

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management

Job description

A global hotel brand in Johor is seeking a Front Office Manager to oversee all front office functions. This role involves leading a dedicated team, ensuring exceptional guest experiences, and managing daily operations in line with the company's high standards. The ideal candidate will possess strong leadership skills, significant experience in guest services, and a proven track record in managing front office operations effectively. Join us to make a lasting impact in hospitality.