Front Office Guest Experience Ambassador

Hyatt Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur is seeking a Lobby Ambassador. Responsible for delivering excellent service to customers, the ambassador will aid in the efficient operation of the Rooms Division. Ideal candidates will have a degree in Hospitality or Tourism management, fresh graduates are welcomed, and strong customer service skills are essential. The role is full-time with local employment requirements related to work permit restrictions.

Qualifications

• Ideally with a degree or diploma in Hospitality or Tourism management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running within the Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

A leading hospitality company in Kuala Lumpur is seeking a Lobby Ambassador. Responsible for delivering excellent service to customers, the ambassador will aid in the efficient operation of the Rooms Division. Ideal candidates will have a degree in Hospitality or Tourism management, fresh graduates are welcomed, and strong customer service skills are essential. The role is full-time with local employment requirements related to work permit restrictions.