Front Desk & Customer Experience Coordinator

BODY STUDIO SDN. BHD.; Sepang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local fitness center in Cyberjaya is seeking a Front Desk & Customer Experience Coordinator. This role involves greeting members, assisting with inquiries, and handling basic marketing tasks. Ideal candidates will have good communication skills and a customer-oriented mindset. No experience is necessary, as training will be provided. Enjoy a competitive salary and the chance to learn marketing skills in a positive work environment.

Benefits

Positive work environment

Career growth opportunities

Training provided

Qualifications

• No experience required — training provided.
• Basic knowledge of social media (Instagram, TikTok).
• Able to work early morning shifts.

Responsibilities

• Greet members and visitors with a friendly attitude.
• Assist with membership questions and inquiries.
• Take photos/videos for daily content.
• Help manage appointments and scheduling.

Skills

Good communication skills

Customer-oriented

Responsible

Proactive

Job description

Front Desk & Customer Experience Coordinator

Saturday: 9:00 AM – 3:00 PM
Salary: RM 2,500 – RM 2,900 (based on experience)

Position: Marketing & Customer Service Assistant
Location: Cyberjaya
Working hours:

• Monday → Friday: 4:00 PM – 10:00 PM
• Saturday: 9:00 AM – 3:00 PM

About the Role

We are a growing Brazilian Jiu‑Jitsu center in Cyberjaya and are looking for a reliable, positive, and customer‑focused person to support our daily morning operations. This role involves both front‑desk responsibilities and basic marketing tasks (simple content, posting, communication support). Perfect for someone with little experience but strong motivation and willingness to learn.

Key Responsibilities

🏋️ Front Desk & Customer Service

• Greet members and visitors with a friendly and professional attitude
• Assist with membership questions and basic inquiries
• Manage check‑in and check‑out of members
• Maintain cleanliness and organization of the reception area
• Provide general assistance to members during their visit

📱 Marketing & Social Media

• Take photos/videos (phone OK) for daily content
• Assist in creating simple social media posts (IG Stories, Reels, etc.)
• Support promotional campaigns (events, challenges, new programs)
• Help monitor messages and comments on social platformsProvide creative ideas to improve engagement

🗂️ Administration

• Basic data entry (attendance, membership details, etc.)
• Help manage appointments and scheduling
• Prepare simple reports when needed

Requirements

• No experience required — training provided
• Good communication skills
• Friendly, respectful, and customer‑oriented
• Able to work early morning shifts
• Basic knowledge of social media (Instagram, TikTok)
• Responsible, punctual, and proactive
• Able to work independently

Benefits

• Competitive salary (RM 2,500 – RM 2,900)
• Opportunity to learn marketing and fitness industry skills
• Positive work environment
• Career growth possible as the company expands