Front Desk Agent (Club Med Bali) Club Med Cherating

Club Med; Kota Kinabalu; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading resort management company in Kota Kinabalu is seeking a Front Desk Agent to enhance guest experience. Responsibilities include welcoming guests, managing accommodations, and ensuring service quality. Ideal candidates are sociable, multilingual, and attentive to detail. Join us in providing memorable stays and engaging interactions with guests.

Benefits

Access to resort facilities

Inclusive workplace for people with disabilities

Qualifications

• Ability to connect with guests and build trusting relationships.
• Proficient in at least two languages.
• Strong knowledge of club operations and services.

Responsibilities

• Welcome guests and provide information for personalized service.
• Manage check-in/check-out and handle telephone switchboard.
• Collaborate with staff and maintain quality of services.
• Ensure compliance with health and safety rules.

Skills

Sociable

Multilingual

Attention to detail

Job description

You are

Sociable, you know how to connect with our guests and build a trusting relationship.

Helpful and attentive, finding the right solution for all our guests.

Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
• Develop internal sales and ensure the invoicing for the stay or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

In becoming a G.O Front Desk Agent, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.