Freelance Logistics Admin

Freelancing.my; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A BPO and Technology Solutions provider is looking for a Freelance Logistics Admin to join their team in Kuala Lumpur. This role involves handling customer inquiries, maintaining logistics records, and coordinating deliveries. The ideal candidate will possess a Diploma, be proficient in English and Malay, and have a tech-savvy background. The position offers RM1500/month with career advancement opportunities available.

Benefits

Career advancement opportunities

Professional development programs

Birthday Leave

Annual Leave

Qualifications

• Minimum qualification is a Diploma in any field.
• Strong proficiency in both English and Malay is required.
• Prior experience in logistics or customer service is advantageous.
• Must be tech-savvy and have a good command of Microsoft Office.
• Ability to work independently and handle pressure.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Maintain accurate and updated records of logistics data.
• Coordinate with teams for smooth delivery and issue resolution.
• Escalate complex issues following internal procedures.
• Assist in tracking shipments and preparing reports.

Skills

Proficiency in English

Proficiency in Malay

Tech-savvy

Multitasking

Education

Diploma in any field

Tools

Microsoft Office

Job description

We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.

As part of our ongoing expansion, we are looking for a Freelance Logistics Admin to support our logistics team in delivering exceptional service to our esteemed clients. This role is ideal for someone who is detail-oriented, reliable, and eager to gain experience in a fast-paced logistics environment.

Project Description

Freelance Logistics Admin (English/Malay Written & Verbal, On-site)

• Salary: RM1500/month
• Location: Jalan Bakar Arang, Sungai Petani

Key Responsibilities

• Handle customer inquiries professionally via phone, email, and chat
• Maintain accurate and updated records of customer and logistics data
• Coordinate with relevant teams to ensure smooth delivery and issue resolution
• Escalate complex issues as needed while following internal SOPs
• Assist in tracking shipments, scheduling deliveries, and preparing reports

Job Requirements

• Minimum qualification: Diploma in any field
• Strong proficiency in English and Malay (verbal and written)
• Prior experience in logistics, admin, or customer service is an advantage
• Tech‑savvy with good command of Microsoft Office and computer operations
• Able to work independently, multitask, and handle pressure

Job Type

• Freelance, 5 working days per week (on-site)
• May involve rotational shifts

Compensation

• Monthly Salary: RM1500 (freelance basis)

Benefits

• Career advancement opportunities
• Professional development programs
• Birthday Leave, Annual Leave (where applicable)

Expected Start Date: Immediate

To apply, please email your updated resume to ******@summitnext.my