Fraud Ops Analyst — Entry‑Level Risk & Investigations

Citibank; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A global banking institution is seeking an entry-level Fraud Ops Analyst in Kuala Lumpur. This role entails performing fraud analysis and managing fraud risk in coordination with their team. Candidates should ideally have relevant experience, strong communication skills, and proficiency in Cantonese to cater to the market. The successful individual will be part of a supportive environment aimed at professional growth and development. Join us at a leading institution that values community impact and employee growth.

Benefits

Extensive on-the-job training

Exposure to senior leaders

Development resources

Qualifications

• Entry level position in fraud operations.
• Ability to assist in managing fraud risks.
• Strong communication skills required.

Responsibilities

• Perform forecasting analysis and fraud analysis.
• Work within guidelines under supervision.
• Identify inconsistencies in data.
• Assess risk in business decisions.

Skills

Relevant experience in a related role

Knowledge of Investigation and Fraud claims process

Trend analysis and alerts for fraud detection

Proficient in Microsoft Office and Access

Strong customer service experience

Proficient in Cantonese

Tools

Microsoft Office

Microsoft Access

Job description

A global banking institution is seeking an entry-level Fraud Ops Analyst in Kuala Lumpur. This role entails performing fraud analysis and managing fraud risk in coordination with their team. Candidates should ideally have relevant experience, strong communication skills, and proficiency in Cantonese to cater to the market. The successful individual will be part of a supportive environment aimed at professional growth and development. Join us at a leading institution that values community impact and employee growth.