Forwarding Customs Clearance Manager

Agensi Pekerjaan Captalent Consulting Sdn. Bhd.; Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading logistics firm in Selangor, Malaysia is seeking an experienced professional for the import-export operations role. Responsibilities include managing customs clearance, preparing relevant documentation, and liaising with government agencies to ensure compliance and smooth operations. Candidates should have at least 6 years of experience, proficiency in English, Bahasa Malaysia, and Chinese, and must possess a KEK licence. Competitive benefits include performance bonuses and career development opportunities.

Benefits

Career development

Performance bonus

Health screening

Medical and insurance

Staff events

Gym membership

5 working days week

Qualifications

• At least 6 years of experience in import-export operations.
• Experience in automotive customs clearance is an advantage.
• Proficient in English, Bahasa Malaysia, and Chinese.

Responsibilities

• Manage day-to-day customs clearance operations.
• Prepare import/export documentation.
• Coordinate with government agencies for customs clearance.
• Ensure compliance with customs laws.
• Attend to customer inquiries and maintain rapport.

Skills

Customs clearance expertise

Logistics operations

Problem-solving skills

Networking skills

Multilingual communication

Education

Bachelor's Degree/Diploma

Job description

Requirement

You should meet these requirements:

• Bachelor's Degree/Diploma with at least 6 years’ experience in handling import-export operations and customs clearance in courier/ logistics companies.
• Automotive customs clearance experience is an added advantage.
• Knowledgeable about customs procedures, tariffs, duties, regulations, etc and Import/Export documentation and declaration of K1, K2,K3, K4, K8, K9.
• Familiar with customs HS codes, duty tax computation/exemption
• Must possess a KEK licence
• Good networking with port customs, external freight forwarders and customs brokers.
• Possess a friendly disposition with good communication and problem solving skills.
• Proficient in English, Bahasa Malaysia and Chinese languages to deal with relevant customers and stakeholders.

Responsibility

JOB SUMMARY:

Responsible for budgetary control, cost analysis, process improvement, day-to-day custom clearance operations, etc.

To manage the import and export of goods, complete necessary paperwork, and coordinate with various government agencies and customs authorities to ensure smooth and efficient customs clearance processes, minimise delays, and ensure compliance with customs laws.

KEY RESPONSIBILITIES:

• Dealing with customs and executing the procedures of customs clearance
• Prepare relevant import/export documentation and demonstrate full logistics support functions.
• Analyse the origin of all products and suppliers subjected to the FTA (Free Trade Agreement) and prepare the required documents for compliance.
• Liaise with oversea offices and agents to facilitate customs clearance in other countries.
• Liaise/coordinate with internal sales/ operations/customer service departments to ensure smooth delivery of consignment to final destination after port clearance.
• Attend to customer enquiries, complaints and maintain good rapport to fulfil their requirements.
• Responsible to co-ordinate and ensure timely submission of monthly and yearly reports to the Customs for the purpose of renewal of Freight Forwarding and other licences.
• Other freight forwarding duties when needed

Benefits

Career development, performance bonus, health screening, medical and insurance, staff events, gym membership, 5 working day week.