Fixed Income Production Support Lead - Capital Markets

Royal Bank of Canada; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution is seeking an experienced Production Services professional for their Fixed Income Production Application Support team in Putrajaya, Malaysia. This role will own delivery of application support services, ensuring the highest service levels across Trading, Pricing, and Risk management systems. Ideal candidates should have extensive IT experience, strong Capital Markets knowledge, and excellent communication skills to engage with clients and team members effectively. The position offers a dynamic and collaborative work environment with opportunities to lead and drive stability and service excellence.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

World-class training program

Qualifications

• Extensive experience in IT with knowledge of Fixed Income Products.
• Ability to manage priorities and resolve issues between trading desks and IT.
• Experience with database and infrastructure.

Responsibilities

• Provide production application support to the Fixed Income Business.
• Act as an escalation point for operational teams on a 24x7 basis.
• Drive production stability and service excellence.

Skills

Extensive experience in IT

Strong knowledge of Capital Markets

Excellent communication skills

Solid Linux and SQL

Knowledge of enterprise scheduler platforms

Tools

Control-M

Service Now

Tableau

Job description

A leading financial institution is seeking an experienced Production Services professional for their Fixed Income Production Application Support team in Putrajaya, Malaysia. This role will own delivery of application support services, ensuring the highest service levels across Trading, Pricing, and Risk management systems. Ideal candidates should have extensive IT experience, strong Capital Markets knowledge, and excellent communication skills to engage with clients and team members effectively. The position offers a dynamic and collaborative work environment with opportunities to lead and drive stability and service excellence.