Fintech Support – Taiwanese in Penang | Paid Training

Teleperformance; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global support service provider in Georgetown, Penang is looking for a Fintech Support representative fluent in Taiwanese. In this role, you will assist customers with online ads, provide timely support, and ensure data security. The position offers competitive salary, visa and flight provided, along with paid training. Ideal candidates possess strong interpersonal and technical skills, and are emotionally intelligent. Join this dynamic digital support team this December or January.

Benefits

Visa and flight provided

1 week accommodation

Paid training

Qualifications

• Ability to read, write, and speak Taiwanese.
• Emotionally intelligent and calm under pressure.
• Fast learner with a positive mindset.

Responsibilities

• Assist customers with online Ads.
• Provide timely support via multiple channels.
• Handle payments and customer data securely.
• Protect brand reputation and customer loyalty.
• Collaborate with team to improve support processes.

Skills

Active listening

Professional communication

Emotional intelligence

Analytical thinking

Typing proficiency (40 WPM, 90% accuracy)

Tools

MS Windows

MS Office

Job description

A leading global support service provider in Georgetown, Penang is looking for a Fintech Support representative fluent in Taiwanese. In this role, you will assist customers with online ads, provide timely support, and ensure data security. The position offers competitive salary, visa and flight provided, along with paid training. Ideal candidates possess strong interpersonal and technical skills, and are emotionally intelligent. Join this dynamic digital support team this December or January.