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A short-term rental management company in Kuala Lumpur seeks a Finance & Administration Officer to handle day-to-day financial operations. This includes managing accounts payable and receivable, processing invoices in Xero, and preparing financial reports. Candidates should have at least 3 years of accounts experience, preferably in rental or hospitality, and familiarity with tools like Breezeway and Hostaway. Strong attention to detail and organizational skills are essential for this role.
Superhostly Pty Ltd – Kuala Lumpur, Kuala Lumpur
The Finance & Administration Officer supports the day-to-day financial and administrative operations of a short-term rental property business. The role is primarily responsible for managing accounts payable and receivable, processing invoices in Xero, reconciling booking income, and preparing financial reports and monthly owner statements.
The position works closely with the maintenance and operations teams, using Breezeway to verify maintenance tasks and approvals, and Hostaway to reconcile bookings and income from platforms such as Airbnb and Booking.com.
Key Responsibilities
Collect, review, and manage invoices from contractors, suppliers, cleaners, and service providers
Cross-check invoices against completed and approved maintenance tasks in Breezeway
Liaise with the maintenance team to confirm job completion and approvals
Ensure invoices are correctly allocated to properties and cost categories
Enter and process invoices accurately in Xero
Manage payment schedules and maintain accurate accounts payable records
Reconcile supplier statements and resolve discrepancies
Process purchases related to property operations, including repairs, maintenance materials, furnishings, and consumables
Accounts Receivable (Bookings & Income)
Reconcile booking income through Hostaway, including channels such as Airbnb and Booking.com
Match Hostaway booking data and payouts to bank transactions and Xero records
Record management fees, owner income, and property expenses accurately
Generate and issue monthly owner/client statements
Monitor receivables and follow up on outstanding balances when required
Export income and expense data from Xero
Prepare monthly financial reports for management
Produce property-level financial summaries, including income and expenses
Perform bank, ledger, and account reconciliations
Assist with month-end and year-end reporting
Provide financial data and reports to external accountants as required
Short-Term Rental & Operations Support
Maintain accurate financial records across multiple properties and booking channels
Coordinate with operations, maintenance, and cleaning teams regarding costs and approvals
Assist with tracking maintenance spend, operational expenses, and supplier costs
Ensure proper documentation is maintained for invoices, approvals, and financial records
Support improvements to finance systems and processes as the business grows
Skills & Experience
At least 3 years of experience in accounts payable and receivable
At least 1 year of experience working in a short-term rental organization or in the hospitality sector
Familiarity with systems such as Breezeway, Hostaway and OTAs like Airbnb, Booking.com, VRBO etc.
Strong working knowledge of Xero (essential)
Proficiency in Excel / Google Sheets
Ability to work with high transaction volumes across multiple properties
Personal Attributes
Reliable and trustworthy with confidential financial information
Highly organised and detail-oriented
Proactive and comfortable working independently
Strong communicator with internal teams and external suppliers
Able to manage deadlines in a fast-paced operational environment
Startup mentality with a can-do / A Player attitude