FINANCE & ADMIN ASSISTANT

Quill Orthopaedic Specialist Centre; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare facility in Kuala Lumpur is seeking a Finance & Admin Assistant to support financial operations concerning billing and accounts receivable. The role involves accurately issuing bills, managing collections, and collaborating with various departments to maintain financial records. Ideal candidates will demonstrate proficiency in Excel and have strong experience in billing processes. Responsibilities include preparing monthly statements, handling patient inquiries, and ensuring timely payment follow-ups.

Qualifications

• Strong experience in billing processes and accounts receivable management.
• Proficient in Excel for reporting and data management.
• Knowledge of insurance claims processing.

Responsibilities

• Issue outpatient and inpatient billing accurately.
• Follow up on insurance collections and update listings.
• Prepare monthly statements and reminder letters for overdue payments.
• Handle patient disputes and enquiries efficiently.
• Perform regular stock takes for medications.

Skills

Billing and accounts receivable

Excel proficiency

Insurance claims verification

Financial record keeping

Tools

SQL

Job description

Quill Orthopaedic Specialist Centre – Taman Tun Dr Ismail, Kuala Lumpur

The Finance & Admin Assistant is responsible for supporting the hospital’s financial operations with a focus on billing and accounts receivable. This role involves preparing and processing patient bills, verifying insurance claims, tracking outstanding payments, and ensuring accurate and timely collection of revenue. The assistant will collaborate with clinical, administrative, and insurance departments to resolve billing discrepancies and maintain up-to-date financial records, contributing to effective cash flow and financial reporting.

Responsibilities

• Issue outpatient and inpatient billing completely and accurately.
• Follow up insurance collection and update insurance control listing.
• Prepare monthly statement of account and reminder letter (if already past due) for amount overdue from patients and insurance companies.
• Attend patient disputes and enquiries, then inform supervisor if need upper level to handle.
• Deposit top‑up every 3 days.
• Stock take for medication 2 times a month.
• Check & ensure all document for insurance being uploaded into insurance portal weekly and file accordingly.
• Prepare payment voucher for all the payment for supplier and utilities which is due for credit terms on time.
• Month end stock take for main store.
• Support stock take 2 times in a month.
• Update excel report when issuing payment.
• Update payment in SQL accurately and completely.
• Key in Purchase Invoice for Trade, Implant & Non‑Trade items.
• Prepare monthly AP ageing report by 5 every month.
• Request monthly Statement of Account from main supplier.
• Ensure there is no overdue payment which will affect the delivery of items from supplier.
• Submit creditor reconciliation for top 5 supplier.