Field Service Technician (JB) (Ref: MO126)

Line Recruits; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm seeks a Field Service Technician in Johor Bahru. The role involves providing technical support for barcode equipment, managing installations and repairs, and maintaining customer relationships. Candidates should have a Diploma in Electrical/Electronic, at least 1 year of relevant experience, and be able to communicate effectively in English and Bahasa. This full-time position offers a competitive salary of RM3,000 - RM3,600.

Qualifications

• Minimum 1 year of working experience in similar industry.
• Able to communicate in English & Bahasa (verbal and written).
• Must possess own transport.

Responsibilities

• Provide technical support and service barcode equipment at customer site.
• Manage all on-site installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Build positive relationships with customers.

Skills

Good communication

Troubleshooting skills

Service orientation

Analytical skills

Education

Diploma / Bachelor’s Degree in Electrical / Electronic or equivalent

Job description

Field Service Technician (JB) (Ref: MO126)

Posting Date : 05-Dec-2025

Salary : RM3,000 - RM3,600

Type of Employment : Full Time

Location : Johor Bahru

Job Responsibilities

• Provide technical support and service barcode equipment (printer & scanner) at customer site.
• Manage all on-site & in-house installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Comprehend customer requirements and make appropriate recommendations /briefings.
• Build positive relationships with customers.
• Produce timely and detailed service reports.
• Propose the service contract.
• Prepare & submit quotation to customer.
• Visiting the customer to gather market information (label, ribbon & printer) & old model of company.
• To promote Printer, Ribbon and Label.
• Installation printer driver and Software and customer support.
• Perform ad-hoc duties assign by Manager.

Requirements

• Diploma / Bachelor’s Degree in Electrical / Electronic or equivalent.
• Min 1 year of working experience in similar industry or equivalent.
• Must be able to work independently with little supervision.
• Good communication and strong service orientation.
• Good analytical and troubleshooting skills.
• Able to communication in English & Bahasa (verbal and written)
• Possess own transport.