Field Service Specialist: Repairs & Installations

Ab Electrolux; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global appliance company in George Town, Penang is seeking a Technical Service Executive to provide outfield services and maintain customer satisfaction. The ideal candidate will have a Diploma or Degree, 3+ years of experience, and be skilled in customer handling and Microsoft Office. You will work in a fast-paced environment and ensure administrative tasks are completed efficiently. Benefits include product discounts and medical coverage.

Benefits

Discounts on Electrolux products and services

Medical & Hospitalization coverage for employees and dependents

Dental & Optical

Qualifications

• Minimum 3 years of related working experience.
• Computer literate with knowledge in Microsoft Office and Email communication.
• Ability to communicate in Bahasa Malaysia & English.

Responsibilities

• Attend outfield services such as repair, installation, and hygiene maintenance.
• Uphold service level to meet customer expectations.
• Prepare quotations and follow up with customers closely.

Skills

Customer handling skills

Microsoft Office

Bahasa Malaysia

English

Multi-tasking

Time management

Education

Diploma / Degree

Job description

A leading global appliance company in George Town, Penang is seeking a Technical Service Executive to provide outfield services and maintain customer satisfaction. The ideal candidate will have a Diploma or Degree, 3+ years of experience, and be skilled in customer handling and Microsoft Office. You will work in a fast-paced environment and ensure administrative tasks are completed efficiently. Benefits include product discounts and medical coverage.