Field Service Engineer

Siemens Energy; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global energy technology company is seeking a Field Service Engineer in Malaysia to oversee installation, maintenance, and repair of high voltage transmission systems. The role requires an Electrical Degree and over 4 years of field service engineering experience. Responsibilities include providing technical support, conducting diagnostics, and ensuring high safety and quality standards. The position requires strong problem-solving capabilities and the willingness to travel. Join a team committed to innovation in sustainable energy solutions.

Benefits

Training opportunities

Diverse working environment

Career development programs

Qualifications

• 4+ years of working experience in field service engineering, particularly in high voltage transmission.
• Hands-on experience with installations and servicing of high voltage systems.
• Willingness to travel locally and regionally.

Responsibilities

• Provide technical field advice and supervision for high voltage transmission equipment.
• Conduct diagnostics and identify technical issues.
• Maintain documentation related to field service activities.

Skills

Electrical Degree or equivalent experience

In-depth knowledge of high voltage transmission equipment

Strong problem-solving and fixing skills

Proficiency in diagnostic tools and testing equipment

Ability to improvise in unpredictable situations

Education

Electrical engineering degree

Tools

Diagnostic tools

Testing equipment

Job description

The Field Service Engineer’s immediate supervisor is the Head of Field Service for the Asia Pacific region. This means the FSE will take direction, provide updates, and receive guidance from the Head of Field Service in this region and involves collaborating with various teams on different levels.

How You’ll Make an Impact

• Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
• Conduct solving and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
• Provide technical support and expertise to customers, field service engineers, and other internal collaborators (including offer and project management teams)and collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
• Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
• Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site and train and mentor junior field service engineers
• Provide training to customers on routine maintenance tasks and gives to internal and external customer happiness by driving service work according to customer order and expectations
• Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.

What You Bring

• Electrical Degree or equivalent experience with more than 4 years’ working experience in field service engineering within the high voltage transmission industry (including ‘hands-on’ experience with new installations and service)
• In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
• Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
• Strong problem-solving and fixing skills, with the ability to work independently in demanding field environments.
• Ability to improvise and willingness to experience unpredictable situations
• Any certification related to Siemens Energy GIS, AIS, or power transformers would be an added advantage.
• Willingness to travel locally and regionally to various field locations and work flexible hours as needed

About the Team

Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

• Embark on Siemens Energy’s Field Service Development Plan
• Be a trusted advisor to both your Internal and External Stakeholders
• Develop your technical and soft-skills working with multi-functional teams
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform