Field Sales Manager (Kuala Lumpur)

Omniraise; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic fundraising agency in Kuala Lumpur seeks an experienced Fundraising Manager (Face to Face) to lead the fundraising team in events and marketing. Candidates should have 3-5 years of face-to-face fundraising experience, a strong work ethic, and the ability to inspire and develop staff. Responsibilities include team management, performance analysis, and ensuring KPIs are met. The role offers an opportunity to make a meaningful impact within a rapidly growing organization.

Qualifications

• At least 3-5 years of experience in face to face fundraising.
• Demonstrable experience in a high-performance fundraising environment.
• Strong interpersonal skills and inspirational leadership style.

Responsibilities

• Manage, mentor, and coach fundraising teams to meet goals.
• Train and develop staff while ensuring performance metrics are met.
• Analyse event performance and provide updates to management.

Job description

Omniraise is a new marketing and fundraising agency working for some of the highest profile, blue-chip global NGOs in Malaysia, Thailand, Singapore and Indonesia. We specialise in events, roadshows or face to face marketing/fundraising, telephone marketing/fundraising and digital fundraising –all the main channels for raising funds from individual donors. Our team has grown to almost 500 people across Asia in 3 years and is rapidly expand across Asia in the next few years.

In Omniraise, we celebrate diverse perspectives and experiences, we are a community of people who thirst for more. Like all great companies, we strive to hire the best. Excellence, Honesty, Generosity, Gratitude, Respectful competition are amongst our core values.

We support our employees to continuously grow. We conduct frequent virtual and physical social events to get to know your new colleagues. We celebrate success in the quarterly & yearly team celebrations

Together, we are pushing and learning, building on our capacity to make an impact to the humanity and planet earth.

Job Overview

We are constantly expanding our management team across Malaysia as currently we operate in over 8 regions and we’re now looking for an experienced Fundraising Manager (Face to Face) to help us manage our Face to Face Roadshows, Events, Marketing and Sales team in West Malaysia (Penang).

On a day-to-day basis, you will be managing a team of fundraising professional; support, drive and lead from the front by achieving personal target as well as team target. You will drive the performance of our F2F marketing team member by regularly initiating training, updating our team on new programmes, and implementing strategies to drive and improve KPI. You will ensure the highest possible quality by monitoring daily performance reports and constantly looking for ways to improve our clients' programmes and drive growth within our organisation.

Responsibilities

• Managing, mentoring and coaching our passionate Fundraisers to meet fundraising goals for our clients.
• Training, motivating, performance managing, developing and progressing our staff
• Lead from the front and ensure you are ready to go to the ground always to ensure you remain finely attuned to the team and able to solve problems quickly
• Ensuring they are meeting all KPIs around signup volumes, event cost per donor, approval rates, retention rates, and average age criteria
• Analyse and monitor events performance and provide monthly update to senior management on CPA (cost per acquisition) and CPS (cost per shift)
• Working closely with our support team (Account Management, Data, IT, HR shared services).

Requirements

At least 3-5 years of experience in face to face with hands on experience.

Someone who can lead from the front and get their hands dirty. You’ll need to dedicate an incredible amount of face time to our teams, working in the field with them to build trust but also ensure you keep your ear close to the ground to diagnose problems and solutions that are observation and experience driven.

A fierce work ethic and inspirational leadership style that is capable to move our team to greatness every day.

Demonstrable work experience in modern high-performance fundraising environment, with proven track records of successes and growth.

Rigorous and critical thinker, able to ask probing clear questions and drive toward solutions quickly.

Strong interpersonal skills. Collegial, collaborative, and creative leader able to work across cultures.